What (e.g. pizza, florist, Joe's)
Where (Address, City, State or ZIP)
Miles ( e.g 5, 10, 15, 20)

Policies

 

Get to Know Us The Folks Upstairs Job Ops Contest Rules FAQ Policies Drop a Note Why Join Us Learn More How To Videos
 

CONTENT POLICY


  • Don't post...

  • Content that makes use of foul language, racism, sexist remarks, harassment,threats, and use of specific names. This will not be tolerated.

  • Content that publicizes personal information like phone numbers, addresses without written consent, because it will be removed.

  • A review that promotes a competitors business. All reviews should be based on that experience you had with the business you received the voucher from, and not one you had with another business.

  • Third party reviews. If your wife, friend, or brother's friend's third uncle received the RateDollar voucher, then they should leave the review.

  • A review that promotes your own business. Leave that to your customers.

  • Anything that promotes illegal or immoral activities.

  • A review that you did not write yourself. Plagiarism is not cool.

  • Skip exaggeration as much as possible.

  • Content tips

  • Leave a truthful review based on facts of the interaction between the business and you.

  • If you have a less than pleasant experience, wait a day or two to cool down before leaving a review.

  • Recommend the business to others if you feel like you would go back again.

  • Skip exaggeration as much as possible.

  • Keep your review relevant to your experience. We want to hear what your experience was, not about the ideologies or employment practices of the business.

  • Eligibility Guidelines for Reviews - To review a business, the consumer must meet the following requirements:

  • The consumer must have received a voucher from the business they intend to review.

  • The consumer must enter the voucher number before leaving a review.

  • The consumer must be at least 18 years old.

  • Photos

  • A business photos should reflect the typical consumer experience (i.e. setting, atmosphere, location.)

  • Consumers are encouraged to upload photos to avoid anonymity.

  • No nude or inappropriate photos.

  • If you upload a photo, you agree that you are authorized to upload it and are the owner of all content contained in the photo.

  • You agree to indemnify RateDiary for any expenses incurred in legal actions arising out of RateDiary's use of the photo/video as part of the reviewing website.

  • Photos may not show pricing information.

  • Photos may not disparage a business.

RATEDIARY.COM TERMS AND CONDITIONS

Date: 11-01-2012

Thank you for visiting RateDiary.com. The terms and conditions listed below (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Site.

By accessing or using the website, you agree to be bound by these Terms. These Terms constitute the complete agreement between you and RateDiary.com regarding the website. We may change the Terms at any time by posting a revised Terms of Use on this page; such changes will be effective upon posting. Please carefully read the entire Terms.

Use of the Website

You agree to use the Website only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party.

You agree that you will only use the Website for your own personal use. You must be at least eighteen (18) years of age to use the Website. Use of the Website is void where prohibited.

Certain portions of the Website may be protected from access except for authorized users with valid login and password information. Individuals without authorization attempting to access these portions of the Website may be subject to prosecution.

Account Creation

You are required to create an account in order to have access to some of the features offered by the website or to claim your business' listing on the Website. Use of any personal information you provide to us during the account creation process is governed by our Privacy Policy. You are entirely responsible for maintaining the confidentiality and security of your account and you are responsible for all changes and updates submitted through your account and all activities that occur in connection with your account. You must agree to notify us immediately of any unauthorized use of your account by sending an email to customerservice@ratediary.com. We reserve the right to suspend access to or close your account at any time for any or no reason.

In creating an account and/or claiming your business' listing, you represent that all information provided to us in such process is true, accurate and correct. If you are creating an account or claiming a listing on behalf of a business, then you represent that you are the owner or authorized agent of the business. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts or business listings except as otherwise authorized by us, or provide or use false information to obtain access to a business' listing on the Website that you are not legally entitled to claim. You acknowledge that any false claiming of a business may cause RateDiary.com, or third parties to incur substantial economic damages and losses for which you may be held accountable.

Ownership of Content

A. Your Content

You own all content you submit to the Website, including but not limited to profile information, reviews, images, messages, and any other materials ("Your Content"). By submitting Your Content you hereby irrevocably grant us a perpetual, world-wide, non-exclusive, royalty-free, sub licensable and transferable license and right to use Your Content for any purpose and in any media now existing or in the future. You also irrevocably grant the users of the Website and third party websites, mobile applications and other platforms who obtained Your Content from us ("Third Party Website") the same right you have granted to us herein to use Your Content in connection with their use of the Website and Third Party Website. By "use" we mean use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, and in the case of Third Party Website, allow their users and others to do the same. You irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content brought against us, any Third Party Website and our and their users.

You are responsible for Your Content. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You may be held liable for Your Content.

In submitting Your Content to us, you represent that:

  1. You are the sole author of Your Content, and Your Content is not copied from or based on, in whole or in part, any other work or website, except works in the public; and
  2. Use of Your Content by us, Third Party Website and our and their users will not violate or infringe any right of yours or any third party.

With regard to Your Content which is images, you agree that at least one of the following is met:

  1. You have taken the photograph or created the artwork being submitted;
  2. You own the rights to the image; or
  3. You have explicit permission from the rights-holder to submit such image or artwork for use on our Website and Third Party Website and to grant the rights you have granted herein.

Lastly, you agree that any of Your Content submitted to us will not:

  1. Be unlawful, harmful, threatening, abusive, harassing, tortuous, indecent, defamatory, vulgar, profane, obscene, libelous, hateful or otherwise objectionable;
  2. Contain material that violates the standards of good taste or the standards of the Website;
  3. Violate any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
  4. Accuse others of illegal activity, or describe physical confrontations and/or sexual harassment;
  5. Contain material that is illegal, or that violates any federal, state, or local law or regulation;
  6. Contain language or images intended to impersonate another person or offensive or inappropriate user names or signatures;
  7. Disguise or attempt to disguise the origin of Your Content;
  8. Be of a nature that does not address the goods and services, atmosphere, or other attributes of the business or have no qualitative value;
  9. Be a shill or a deceptive advertisement or cause, or be a result of, a conflict of interest;
  10. Be commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes or other advertising materials;
  11. Assert or imply that Your Content is in any way sponsored or endorsed by us; or
  12. Contain material that is not in English;

each as determined in our sole discretion.

We may use, post or refuse to post, disable from view, remove or reinstate any content (including Your Content) in our sole discretion. Without limiting the generality of the foregoing, we may, but are not obligated to, hide or remove any of Your Content that we determine, in our sole discretion, to be in violation of the terms hereof. We are not obligated to return any of Your Content to you under any circumstances

B. Our Content

We are the sole and exclusive copyright owners of the Website and our content, including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate user review ratings, reports and other usage-related data in connection with your business, and all other elements and components of the Website excluding Your Content and third party content ("Our Content"). Some of Our Content is provided by third party contributors who receive consideration from us. While RateDiary.com provides advertising services for businesses, the substance of Our Content is not impacted by whether any business is a paying advertiser. As between RateDiary.com and you, RateDiary.com owns all the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights throughout the world (the "IP Rights") associated with the Website and Our Content, which may be protected by copyright, patent, trademark and other applicable intellectual property and proprietary rights and laws. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of Our Content in whole or in part except as expressly authorized by us. Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to the Website, Our Content or our IP Rights.

C. Copyright Infringement

If you believe that your copyright has been or is being infringed upon by material found in the Website, you are required to follow the below procedure to file a notification pursuant to the U.S. Digital Millennium Copyright Act (the "DMCA"). You may be subject to liability under Section 512(f) of the DMCA if you knowingly make any misrepresentations on a take-down notice:

  1. Identify in writing the copyrighted material that you claim has been infringed upon;
  2. Identify in writing the material on the Website that you allege is infringing upon copyrighted material, and provide sufficient information that reasonably identifies the location of the alleged infringing material (for example, the user name of the alleged infringer and the business listing it is posted under);
  3. Include the following statement: "I have a good faith belief that the use of the content on the Website as described above is not authorized by the copyright owner, its agent, or law.";
  4. Include the following statement: "I swear under penalty of perjury that the information in my notice is accurate and I am the copyright owner or I am authorized to act on the copyright owner's behalf."
  5. Provide your contact information including your address, telephone number, and e-mail address (if available);
  6. Provide your physical or electronic signature; and
  7. Send the written communication to:

RateDiary.com address

Email: legal@RateDiary.com

Attention: Legal Department - Copyright Notice

No Endorsement of Content

Some of the content available through the Website may include materials that belong to third parties. We also obtain business addresses, phone numbers and other contact information from third party vendors. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Website. We do not screen or investigate third party material before or after including them on our Website. We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the content accessible on the Website. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Website, but shall not be liable for any delay or inaccuracies related to such updates.

Third party content, including those posted by our users, do not reflect our views or that of our parent, subsidiary, affiliated companies, employees, officers, directors, or shareholders. In addition, none of the content available through the Website are endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content. In addition, we do not assume responsibility or liability for any claims, damages or losses resulting from your reliance or use of the Website, any Third Party Website or the materials contained herein or therein. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.

Restrictions on Use

Without limiting the generality of these Terms, you specifically agree not to do the following while using the Website:

  • Use the Website for illegal or unauthorized uses;
  • Impersonate any person or entity;
  • 'Stalk' or harass other users or persons;
  • Harm minors in any way;
  • Falsely state or misrepresent your affiliation with another person or entity;
  • Infringe any patent, trademark, trade secret, service mark, copyright, or other intellectual property rights of another person;
  • Access or use the account of another user without their permission;
  • Solicit, spam or otherwise advertise to users and/or business using Our Content or the Website;
  • Distribute unsolicited or unauthorized advertising, surveys, contests, promotional materials, 'junk mail', 'spam', 'chain letters', 'pyramid schemes', or other messages for any purposes;
  • Distribute computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Interfere with, disrupt, or destroy the functionality or use of any features of the Website;
  • Interfere with , disrupt, or destroy the servers or networks connected to the Website, or disobey any rules or regulations applicable to such servers or networks;
  • 'Hack' or access without permission our proprietary or confidential records, those of other users, or those of anyone else;
  • Violate any contract or fiduciary relationship (for example, by disclosing proprietary or confidential information of your employer or client in breach of any employment, consulting, or non-disclosure agreement);
  • Violate any applicable law, rule, or regulation (for example, by disclosing or trading on inside information in violation of securities law);
  • Decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Website;
  • Remove, circumvent, disable, damage or otherwise interfere with security-related features, or features that enforce limitations on use of, the Website; and/or
  • Modify, copy, publish, license, sell, rent, lease, lend, transfer or otherwise commercialize any rights to the Website or Our Content;

each as determined in our sole discretion.

We may at any time in our sole discretion (i) move, edit, delete, or destroy any materials that you provide or deliver; (ii) access, preserve, or disclose in accordance with our Privacy Policy any materials that you provide or deliver including information that may be collected from you from your web browser or mobile device; (iii) suspend or terminate your access to and use of the Website or any of their features in response to a breach of these Terms, or for any or no reason; or (iv) take any other action available at law in response to a breach of these Terms.

Mobile

Without limiting any other provisions of these Terms, this section is specific to the use of RateDiary.com's downloadable software application(s) (the "Application").

A. Use of Content through the Application

You may choose to download solely for your personal use the Application onto your mobile or wireless device and/or platform (each, a "Mobile Device"). You may not use the Application on any Mobile Device that you do not own or control. Except for use expressly permitted in this Agreement, you may not make other use of any content available through the Application without our express written consent. You will not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Application. You will not make any changes to any content that you are permitted to download under this Agreement, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You agree that by downloading the Application you are granted a license to use, but do not otherwise acquire any ownership rights in the downloaded content.

We may automatically check the version of the Application installed on your Mobile Device and, if applicable, provide updates for the Application (the "Updates"). Updates may include, but are not limited to, fixing bugs, patches, enhanced functionality, plug-ins and new versions of the Application. By installing the Application, you authorize the automatic downloads and installations of Updates and agree to download and install Updates manually as requested from time to time.

We have the right to temporarily disable or permanently discontinue any and all functionality of the Application at any time without notice and with no liability to you.

B. Third Party Beneficiaries

[List of companies here that you used as Third Party Beneficiaries ] are third party beneficiaries to these Terms. They are not obligated to provide any support, service or maintenance in regards to the Application. However, as third party beneficiaries they have the right to enforce these Terms against you.

Privacy and Security

Please click here to review our Privacy Policy for details on information we may collect about you and the software(s) and hardware(s) you are using, including without limitation, location information that may be collected as a result of your use of the Website through a Mobile Device. It is important that you read and understand the terms of our Privacy Policy.

We make efforts to maintain the security of user submissions. For example, we arrange for encryption, firewall, antivirus, and spyware protection to the extent that we deem advisable to protect your personal information and conduct our business. However, we do not guarantee the security of the Website, our records, your submissions, or anything else. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause. You are encouraged to install and maintain any up-to-date security software on your computer.

Disclaimer of Warranties and Limitation of Liability

A. Disclaimer of Warranties

YOU BEAR THE ENTIRE RISK OF USING THE WEBSITE AND ANY PRODUCTS OR SERVICES INCLUDED OR ADVERTISED ON, OR LINKED TO FROM THE WEBSITE. WE MAKE NO WARRANTIES, GUARANTEES, REPRESENTATIONS, OR PROMISES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF THE INFORMATION CONTAINED, OR PRODUCTS OR SERVICES OFFERED IN THE WEBSITE. THE INFORMATION MAY CONTAIN ERRORS OR OMISSIONS, FOR WHICH WE EXPRESSLY DISCLAIM ANY LIABILITY. THE WEBSITE AND THE ENTIRE CONTENTS THEREOF ARE PROVIDED TO YOU "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE MAKE NO WARRANTIES, GUARANTEES, REPRESENTATIONS, OR PROMISES REGARDING THE COMPATIBILITY OF OUR WEBSITE WITH ANY PARTICULAR SOFTWARE OR HARDWARE DEVICES. YOUR USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR SOFTWARE OR HARDWARE DEVICE(S) OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF THE WEBSITE.

B. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR ANY PRODUCTS OR SERVICES INCLUDED OR ADVERTISED IN THE WEBSITE, WHETHER THE CLAIM FOR DAMAGES IS BASED ON CONTRACT, TORT, OR OTHERWISE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR THE USE OF THE WEBSITE.

Miscellaneous

A. Indemnity

You agree to indemnify, defend, and hold harmless our affiliates, subsidiaries, successors, assignees, licensees, directors, officers, employees, agents, contractors, vendors, business partners, owners, professional advisors and us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable attorney fees) related to (i) Your Content, (ii) your unauthorized use of the Website, or products or services included or advertised in the Website; or (iii) your breach of these Terms.

B. Data Fees

Data, messaging, or other ISP and carrier fees may apply in your use of the Website.

C. Changes to the Terms

RateDiary.com may modify these Terms and conditions from time to time. When changes are made, we will notify you by making the revised version available on this webpage, and will indicate at the top of this page the date that revisions were last made. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of the new Terms. If you do not agree to, or cannot comply with, these Terms as modified, you must stop using the Website and, if applicable, cancel your account. You understand and agree that your continued use of the Website after any posted modification to the Terms indicates your acceptance of the modification.

D. Interpretation

The topics included in these Terms are included for reference only and shall not be used to interpret any provisions of these Terms. These Terms shall not be construed against us on the grounds that we conducted or arranged for the drafting of the Terms.

E. Governing Law/Dispute Resolution

These Terms are governed exclusively by the laws of the State of California and the United States. Any controversy or claim relating to these Terms or the Website shall be submitted to the judicial courts located in Los Angeles County in the State of California. You consent to the exclusive jurisdiction of those courts. You must commence any legal action against us within one (1) year after the alleged harm initially occurs. Failure to commence the action within that period shall forever bar any claims or causes of action regarding the same facts or occurrence. WHERE PERMITTED BY LAW, YOU HEREBY WAIVE YOUR RIGHTS TO A JURY TRIAL.

F. Discontinuation

If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed or cut off from these Terms, and the remainder of the Terms shall continue in full force and effect.

 

RateDiary Refund Policy

RateDiary reserves the right to refuse/cancel a membership to RateDiary. If RateDiary refuses a new or renewing membership, registrants will be offered a refund.
Receiving a refund when you cancel your membership depends on the type of agreement you have with RateDiary.
RateDiary has three levels of membership which you can cancel.

  • Silver Membership.
  • Gold Membership.
  • Platinum Membership.

There are five monthly packages. Each has its own cancellation period.

  • 1 month (10 days from start of membership, full refund).
  • 3 months (20 days from start of membership, full refund. Afterward, partial refund)
  • 6 months (30 days from start of membership, full refund. Afterward, partial refund with a maximum of 90 days)
  • 12 months (30 days from start of membership, full refund. Afterward, partial refund with a maximum of 90 days)
  • 36 months (30 days from start of membership, full refund. Afterward, partial refund with a maximum of 90 days)

  • No refunds issued past 90 days from start of membership for any reason, including downgrades or cancellation.
  • All Pending RateDollar vouchers must be settled (expired, confirmed) before refund can be applied.

Returning RateDollars
If you are cancelling your membership but still have RateDollars in your account, you can request for their face value to be refunded to you by emailing refund@ratediary.com. You will be refunded the face value of the RateDollars left in your account.

Downgrade Membership
If you decide to downgrade your membership within 90 days of purchase, your refund will be determined by the following formula:

(Remaining months multiplied by Current membership rate) minus (remaining months multiplied by New membership rate) = Refund.

Cancellations will be accepted via fax or e-mail, and must be received by the stated cancellation deadline. On receiving the fax or e-mail, we will respond to you within 48 hours. If your cancellation request does not require a follow up, it will take effect in that 48 hour time period. If your cancellation request requires follow up and investigation, it may take longer.
All refund requests must be made by the Membership or credit card holder.
Refund requests must include the name of the Member and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
These above policies apply to all RateDiary memberships unless otherwise noted.

Modification
RateDiary reserves the right to revise the terms of this Refund Policy. Any changes made will apply to all memberships created or renewed after the date such change was implemented.

PRIVACY POLICY

RateDiary.com collects customer information to improve your online experience, and at the same is committed to protecting your privacy. This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information and what we do to safeguard it.

• INFORMATION WE COLLECT ONLINE

1. General Browsing Information
RateDiary.com gathers navigational information during each visitor's use of our Web site. The process of gathering navigational information may include non-personally identifiable information, such as your domain type, browser version, service provider and Internet Protocol (IP) address. Such information tells RateDiary.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our site, such as the time it takes a visitor to connect to the site or to download pages from it. The navigational information helps us better understand a visitor's experience at RateDiary.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.


A. Information collected automatically:

When you visit or use our website, we automatically collect and store information about your computer or mobile device and your activities. This information may include, but is not limited to:
• Your computer's IP address;
• Technical information about your computer or mobile device (such as type of device, web browser or operating system);
• Your preferences and settings (time zone, language, etc.);
• Your mobile device's unique ID number;
• Your mobile device's geographic location (specific geographic location if you've enabled collection of that information, or general geographic location automatically);
• The URL of the last web page you visited before coming to our website;
• The search terms you have looked up and results you selected;
• Communications between you and other users or merchants through our Website;
• The ads you clicked on;
• How long you visited our website and which services and features you used; and
• For App users, the online or offline status of your App.

B. Information you choose to provide:

You may choose to create an account and provide us with information in order to use certain services or to take advantage of special promotions. This information may include your name, email address, phone number, and demographic information (age, gender, etc.). You may provide this information directly to us or you may chose to register using your Facebook account in which case you would authorize us to access certain Facebook profile information including, but not limited to, your first name, last name, gender, birth date and email address. You may also choose to post content (such as ratings, reviews or comments) that may be shared with others, through our website or through your Facebook account. You may choose not to provide us with any personally identifiable information, such as by not registering for an account on our website or connecting to our website with your Facebook account. However, if you don't provide certain information, you will not be able to use some of the services we offer.


USING PERSONAL INFORMATION WE COLLECT ONLINE

RateDiary.com uses your information to provide and improve our services, to diagnose and fix problems, and to better understand our users so that we may provide you with a more effective user experience, customize services for you, present targeted promotions to you, process and complete your transactions, track redemption of any vouchers you may have purchased from us, make special offers, and sell and display ads that may be relevant to you. We may use your email address to allow you to log in to your account, send you notifications regarding your account or products and services in which you are enrolled, send you confirmations (of your registration, purchase, etc.), send you messages as part of our services and to send you newsletters. We may also use your email address to respond to your customer service inquiries. Your mobile phone numbers and credit card information are used only for providing you the services you requested.

We may also share your information with other companies for various reasons. What information we make available to other companies depends on the nature of our relationships with them. We generally require these other companies to keep our users' information confidential.

COOKIES
When you visit our website, we may place "cookies" on your computer to identify you. A cookie is a small data file that is stored by your Web browser on your computer. We do this to store your preferences, collect statistical data and track your use of our website. Ad companies may also place cookies on your computer to track your activities across various sites so that they can display targeted ads. Some ad companies and game developers use "flash cookies" for ads and games that use Flash media technology.
Cookies are widely used, and most web browsers are configured initially to accept cookies automatically. If you prefer not to accept cookies, you may adjust and configure your browser settings accordingly. However, if you turn off cookies, or refuse to accept a request to place a cookie, some features and services on the Website may not function properly.

Pixel tags: We may embed pixel tags (also called web beacons or clear GIFs) on web pages, ads, and emails. These tiny, invisible graphics are used to access cookies and track user activities (such as how many times a page is viewed). We may use pixel tags to measure the popularity of our features and services. Ad companies may use pixel tags to measure the number of ads displayed and their performance (such as how many people clicked on an ad).

Mobile Device IDs: If you're using our mobile or other software applications ("Applications"), we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We may do this to store your preferences and track your use of the Applications. Unlike cookies, device IDs cannot be deleted. Ad companies may use device IDs to track your use of the Applications, track the number of ads displayed, measure ad performance and display ads that are more relevant to you. Analytics companies may use device IDs to track information about usage of the Applications.

PRIVACY OF CHILDREN ON OUR WEB SITE
Our websites are not intended for use by children under the age of thirteen (13). To ensure compliance with federal law, RateDiary.com does not knowingly allow children under the age of thirteen (13) to register for any service, and we do not knowingly collect any personally identifiable information from children under the age of thirteen (13).

LINKS TO OTHER WEB SITES AND SERVICES
For your convenience, our Web site may contain links to other sites. Links that appear on RateDiary.com do not necessarily imply that we endorse or have any affiliation with the linked Web sites. RateDiary.com is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

UPDATES TO PRIVACY STATEMENT
Please click here to view material changes, if any, made within the last thirty days with respect to categories of information collected at RateDiary.com or material changes in how we use information collected at RateDiary.com (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about RateDiary.com.

INFORMATION FROM USERS OUTSIDE OF THE UNITED STATES
If you're outside the United States, your information will be sent to and stored in the United States, where our servers are located. By using our website, you agree to the information collection, use, and sharing practices described in this Privacy Policy.

QUESTIONS OR CONCERNS
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us.

SECURITY STATEMENT
RateDiary.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, Secure Socket Layer (SSL) certificate authentication and limitations on administrative access to our systems. It is also our policy not to send your credit card number via e-mail.

YOUR CALIFORNIA PRIVACY RIGHTS
If you are a resident of California, you have the right to request information from us once every calendar year regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. You may request a copy of the information disclosed by sending an email to: legal@ratediary.com

We may provide this information in any format at our discretion which may not be specific to you.
 

REFUND POLICY

RateDiary reserves the right to refuse/cancel a membership to RateDiary. If RateDiary refuses a new or renewing membership, registrants will be offered a refund.
Receiving a refund when you cancel your membership depends on the type of agreement you have with RateDiary.
RateDiary has three levels of membership which you can cancel.

  • Silver Membership.
  • Gold Membership.
  • Platinum Membership.

There are five monthly packages. Each has its own cancellation period.

  • 1 month (10 days from start of membership, full refund).
  • 3 months (20 days from start of membership, full refund. Afterward, partial refund)
  • 6 months (30 days from start of membership, full refund. Afterward, partial refund with a maximum of 90 days)
  • 12 months (30 days from start of membership, full refund. Afterward, partial refund with a maximum of 90 days)
  • 36 months (30 days from start of membership, full refund. Afterward, partial refund with a maximum of 90 days)

  • No refunds issued past 90 days from start of membership for any reason, including downgrades or cancellation.
  • All Pending RateDollar vouchers must be settled (expired, confirmed) before refund can be applied.

Returning RateDollars
If you are cancelling your membership but still have RateDollars in your account, you can request for their face value to be refunded to you by emailing refund@ratediary.com. You will be refunded the face value of the RateDollars left in your account.

Downgrade Membership
If you decide to downgrade your membership within 90 days of purchase, your refund will be determined by the following formula:

(Remaining months multiplied by Current membership rate) minus (remaining months multiplied by New membership rate) = Refund.

Cancellations will be accepted via fax or e-mail, and must be received by the stated cancellation deadline. On receiving the fax or e-mail, we will respond to you within 48 hours. If your cancellation request does not require a follow up, it will take effect in that 48 hour time period. If your cancellation request requires follow up and investigation, it may take longer.
All refund requests must be made by the Membership or credit card holder.
Refund requests must include the name of the Member and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
These above policies apply to all RateDiary memberships unless otherwise noted.

Modification
RateDiary reserves the right to revise the terms of this Refund Policy. Any changes made will apply to all memberships created or renewed after the date such change was implemented.
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